Quick checks

  1. Confirm you are signed in.
  2. Save the widget before closing its panel.
  3. Refresh once and check again.
  4. Try the same account in another browser.

Connection widgets

A connection must pass server-side validation before its secret is saved. A 401 or 403 usually means the provider rejected the credential or the token lacks permission.

Still not saved

Good to know
  • Record the widget name and exact error.
  • Do not send passwords or API tokens in a support message.