Service information

HomeStart status

Public health information and clear routes for reporting a problem.

Dashboard APIOpen live health response ↗

Help CentreOperational if you can read this page

Connected providersAvailability depends on each provider and your private network

Something is not working?

Check the live health response, refresh once, then review troubleshooting guidance. If the problem continues, email support@homestart.page with the time and exact error. Never include credentials or recovery codes.

Incident communication

Before public paid launch, HomeStart will add dated incident history, maintenance notices and uptime targets. This page does not yet make a contractual uptime promise.